Resort Policies/Terms & Conditions
CHECK-IN & CHECK-OUT DETAILS:
We provide contactless check-in and check-out. You will be texted check-in instructions and a code to access the property by 3pm (MST) the day of check-in. The code will be used to open the gate at the ranch entrance and to unlock your cabin. It's active from 4pm the day of check-in to 11am the morning of check-out. If you have booked multiple cabins it is your responsibility to communicate with the individuals staying in each of the cabins you've reserved and share with them the codes and instructions for accessing the property. For security reasons, we cannot share this information with anyone other than the individual listed on the reservation.
EARLY CHECK-IN OR LATE CHECK-OUT:
Early check-in or late check-out may be available upon request for a small fee. Please contact us prior to arrival the day of check-in to see if we can welcome you at an earlier time. If you would like a later check-out, please contact staff to check availability and avoid being locked out of your cabin. We love to allow our guests to stay as long as possible, but in order to provide an amazing experience to all guests, any unapproved late check-outs will result in additional fees. Late check-outs after 2pm will be charged for an additional full night's rate. If the cabin has been reserved by another guest that evening and is unavailable for a reservation extension, all personal effects will be removed from the cabin at check-out and an extra cleaning fee will be assessed. CANCELLATION POLICY: Cancel 14 days prior to arrival to receive a full refund. Cancellations within 14 days will be subject to one night's room and tax charge. Early departures or same day cancellations will still be chargeable at their full rate. Fees are charged the morning of check-in. All rates are subject to State and Local taxes — These taxes are subject to change without notice.
PET POLICY & SERVICE ANIMAL GUIDELINES: We're happy to announce that we now allow pets in our Glamping Cabins, Glamping Lofts, and Woodside Deluxe Cabins! One trained and fully vaccinated pet allowed per cabin. There is a $75 pet fee and a signed waiver with proof of up to date vaccinations is required before arrival. After making your reservation, please fill out the waiver here: https://guest.cloudbeds.com/1716/forms/templates/67382730-2c5d-11f1-a83e-89c68039ee69 We’re sorry, but we don’t allow pets in the Lakesides, the Lodge, the Loft, Woodside Cottage W6, or the Wagons. Please speak to a staff member if you need to switch to a pet friendly cabin. Our Pet Policy can be found below, under our Terms and Conditions. Due to the nature of our property, we are unable to accommodate any animals without advance notice, including service animals. A charge of $200 plus damages will be assessed for any violation to our pet policy. GUEST INFORMATION:To ensure a safe and enjoyable experience for all guests, we kindly ask that you follow the guidelines listed herein during your stay.Please see the Guest information card located in your cabin for additional details.
Resort Policies/Terms & Conditions
CHECK-IN & CHECK-OUT DETAILS:
We provide contactless check-in and check-out. You will be texted check-in instructions and a code to access the property by 3pm (MST) the day of check-in. The code will be used to open the gate at the ranch entrance and to unlock your cabin. It's active from 4pm the day of check-in to 11am the morning of check-out. If you have booked multiple cabins it is your responsibility to communicate with the individuals staying in each of the cabins you've reserved and share with them the codes and instructions for accessing the property. For security reasons, we cannot share this information with anyone other than the individual listed on the reservation.
EARLY CHECK-IN OR LATE CHECK-OUT:
Early check-in or late check-out may be available upon request for a small fee. Please contact us prior to arrival the day of check-in to see if we can welcome you at an earlier time. If you would like a later check-out, please contact staff to check availability and avoid being locked out of your cabin. We love to allow our guests to stay as long as possible, but in order to provide an amazing experience to all guests, any unapproved late check-outs will result in additional fees. Late check-outs after 2pm will be charged for an additional full night's rate. If the cabin has been reserved by another guest that evening and is unavailable for a reservation extension, all personal effects will be removed from the cabin at check-out and an extra cleaning fee will be assessed. CANCELLATION POLICY: Cancel 14 days prior to arrival to receive a full refund. Cancellations within 14 days will be subject to one night's room and tax charge. Early departures or same day cancellations will still be chargeable at their full rate. Fees are charged the morning of check-in. All rates are subject to State and Local taxes — These taxes are subject to change without notice.
PET POLICY & SERVICE ANIMAL GUIDELINES: We're happy to announce that we now allow pets in our Glamping Cabins, Glamping Lofts, and Woodside Deluxe Cabins! One trained and fully vaccinated pet allowed per cabin. There is a $75 pet fee and a signed waiver with proof of up to date vaccinations is required before arrival. After making your reservation, please fill out the waiver here: https://guest.cloudbeds.com/1716/forms/templates/67382730-2c5d-11f1-a83e-89c68039ee69 We’re sorry, but we don’t allow pets in the Lakesides, the Lodge, the Loft, Woodside Cottage W6, or the Wagons. Please speak to a staff member if you need to switch to a pet friendly cabin. Our Pet Policy can be found below, under our Terms and Conditions. Due to the nature of our property, we are unable to accommodate any animals without advance notice, including service animals. A charge of $200 plus damages will be assessed for any violation to our pet policy. GUEST INFORMATION:To ensure a safe and enjoyable experience for all guests, we kindly ask that you follow the guidelines listed herein during your stay.Please see the Guest information card located in your cabin for additional details.