Accessing Your Accommodation
Each accommodation uses a smart lock for self-entry.
Your door access code will be sent automatically by text message, email or both, depending on the contact preferences selected for your reservation.
Unlocking the Door
- Wake the keypad by touching the screen.
- Enter your door access code.
- Press the shield icon in the bottom-right corner.
- Wait for the lock to finish unlocking before opening the door.
Locking the Door
- Close the door completely.
- Wake the keypad by touching the screen.
- Press and hold the shield icon until the lock beeps and begins locking.
- Wait for the lock to finish, then confirm that the door is securely locked before leaving.
Please lock your accommodation whenever it is unattended.
Access-Code Security
Your access code is active only during the dates and times associated with your reservation.
Keep the code private and share it only with registered members of your group.
Need Assistance?
If the keypad does not respond, your code is not accepted or the door does not unlock, please do not force the lock or door. Contact the property team for assistance:
Phone: 250-902-5253 Email: bookings@thepointonwoodlake.ca
Accessing Your Accommodation
Each accommodation uses a smart lock for self-entry.
Your door access code will be sent automatically by text message, email or both, depending on the contact preferences selected for your reservation.
Unlocking the Door
- Wake the keypad by touching the screen.
- Enter your door access code.
- Press the shield icon in the bottom-right corner.
- Wait for the lock to finish unlocking before opening the door.
Locking the Door
- Close the door completely.
- Wake the keypad by touching the screen.
- Press and hold the shield icon until the lock beeps and begins locking.
- Wait for the lock to finish, then confirm that the door is securely locked before leaving.
Please lock your accommodation whenever it is unattended.
Access-Code Security
Your access code is active only during the dates and times associated with your reservation.
Keep the code private and share it only with registered members of your group.
Need Assistance?
If the keypad does not respond, your code is not accepted or the door does not unlock, please do not force the lock or door. Contact the property team for assistance:
Phone: 250-902-5253 Email: bookings@thepointonwoodlake.ca
