TELEVISION TROUBLESHOOTING

TELEVISION AND ELECTRONICS CAN BE INTIMIDATING FOR SOME OF US. If you are having issue with the television in your room it is usually a simple fix. Try these steps below.

DISPLAY THE CORRECT VIDEO INPUT: Check where video input is plugged into your television and confirm with your television "input" settings. Input can also be adjusted by using the INPUT button on your remote to scroll thru various inputs. You may also want to make sure the television is on HDMI

setting.

TURN OFF THEN TURN ON YOUR DEVICE: On the device itself hold the power button for ten seconds to shut it off. If it continues to not turn off, you can unplug the power cord from the power outlet for 15 seconds then plug back in and wait 30 seconds. Press the power button to turn the device back on.

CHECK THE CABLES ON THE DEVICE: Make sure the coaxial cable (cable antenna wire) is not loose between both the device and television. Ensure the cable is fed into the appropriate inputs and outputs between the cable box and television displays.

If still not working, and during call hours 9am-6pm, let us know.