All guests must Pre-Check In using our guest app. It will be made available on the day of your check in. Complete all steps for a fast, seamless check in process. Please note that keys cannot be issued until you self-complete the digital registration using your phone. Physical card key can be collected from office between 3pm-9pm. After 9pm, office is closed and you will required to use the DirectKey Mobile app to access the room. This must be arranged before the office closes at 9pm. To further enhance your experience, we recommend you to download our DireckKey Mobile app for Digital Room Key.