Yes, online check-in is mandatory. You can complete it from 2 days before arrival until 8:00 PM on your arrival day.
Online check-in speeds up registration, avoids queues at reception, and lets you add extra services to enhance your stay. You’ll be asked to confirm your details, upload a photo of your face and ID, and (if you booked through a travel agency such as Booking, Hostelworld, or Expedia) enter a credit card for the key deposit and any extras not included in your booking, such as the city tax.
Without completing online check-in, access to the hostel cannot be guaranteed.
Some online travel agencies (like Booking, Hostelworld, or Expedia) don’t collect the key deposit or the city tax when you make your reservation. During online check-in, we ask for a valid credit card to cover these requirements.
A temporary hold of €10 may be placed as a security deposit for possible damage or lost keys — this is not a charge and is automatically released after check-out.
The city tax is €2 per person per night, which can be paid in cash at reception or, if not settled, will be charged to the card provided after departure.
Yes. If you booked directly through our website, a pre-authorization (temporary hold) is made on your card to confirm your booking.
If a long time passes between booking and arrival, this hold may automatically expire. Don’t worry — your booking remains valid. We might re-authorize the amount before your arrival, but this requires no action on your part.
Reception is open from 8:00 AM – 11:00 AM and 3:00 PM – 8:00 PM.
Rooms are available from 3:00 PM.
If you’ve completed online check-in, you can access the hostel even outside these hours.
Yes. You can leave your luggage at reception in the morning and return between 3:00 PM and 8:00 PM to complete check-in.
Guests who have completed online check-in can access the hostel and collect their key even after 8:00 PM.
Late arrivals are accepted until 11:59 PM.
Arrivals after midnight require the Late Arrival service (€7), which can be added directly from your guest area. This small fee allows us to keep prices low for everyone while still offering flexible arrival times.
We are about 1.5 km from the city center and train station (a 15–20 minute walk).
A city bus stop is right next to the hostel entrance, with buses every 20 minutes until midnight. Tickets can be purchased onboard or at any “Tabacchi” shop.
For taxis, call +39 0832 1779.
Yes, online check-in is mandatory. You can complete it from 2 days before arrival until 8:00 PM on your arrival day.
Online check-in speeds up registration, avoids queues at reception, and lets you add extra services to enhance your stay. You’ll be asked to confirm your details, upload a photo of your face and ID, and (if you booked through a travel agency such as Booking, Hostelworld, or Expedia) enter a credit card for the key deposit and any extras not included in your booking, such as the city tax.
Without completing online check-in, access to the hostel cannot be guaranteed.
Some online travel agencies (like Booking, Hostelworld, or Expedia) don’t collect the key deposit or the city tax when you make your reservation. During online check-in, we ask for a valid credit card to cover these requirements.
A temporary hold of €10 may be placed as a security deposit for possible damage or lost keys — this is not a charge and is automatically released after check-out.
The city tax is €2 per person per night, which can be paid in cash at reception or, if not settled, will be charged to the card provided after departure.
Yes. If you booked directly through our website, a pre-authorization (temporary hold) is made on your card to confirm your booking.
If a long time passes between booking and arrival, this hold may automatically expire. Don’t worry — your booking remains valid. We might re-authorize the amount before your arrival, but this requires no action on your part.
Reception is open from 8:00 AM – 11:00 AM and 3:00 PM – 8:00 PM.
Rooms are available from 3:00 PM.
If you’ve completed online check-in, you can access the hostel even outside these hours.
Yes. You can leave your luggage at reception in the morning and return between 3:00 PM and 8:00 PM to complete check-in.
Guests who have completed online check-in can access the hostel and collect their key even after 8:00 PM.
Late arrivals are accepted until 11:59 PM.
Arrivals after midnight require the Late Arrival service (€7), which can be added directly from your guest area. This small fee allows us to keep prices low for everyone while still offering flexible arrival times.
We are about 1.5 km from the city center and train station (a 15–20 minute walk).
A city bus stop is right next to the hostel entrance, with buses every 20 minutes until midnight. Tickets can be purchased onboard or at any “Tabacchi” shop.
For taxis, call +39 0832 1779.
Welcome to Lobby Collective Hostel
