Dayton Vitality Hotel

Guest Information & Policies

Updated June 3, 2025

1. Arrival & Check-In

At Dayton Vitality Hotel, we combine personalized service with seamless self-check-in and room access technology to enhance your stay.

Smart Technology

• Self-check-in is completed through your smartphone, and your room key is securely stored in your Apple Wallet or Google Wallet.

• By booking, you consent to receive SMS updates related to your stay. Text “HELP” for support or “STOP” to opt out.

• In-room landline phones are not provided; please use your personal device for all communication.

• In case of emergency, dial 911 and notify our team at (937) 705-0100.

Guest Experience & Self Check-In

• Room key is delivered digitally on the day of arrival upon completion of online check-in.

• Check-in kiosks are available on-site and can print a physical keycard upon request.

• 24/7 guest experience support is available, both in-person and at (937) 705-0100.

Check-In & Check-Out Times

• Check-In: 4:00 PM

• Check-Out: 11:00 AM

Early Check-In & Late Check-Out

• Early Check-In from 1:00 PM: $20 fee

• Late Check-Out until 1:00 PM: $20 fee

• Purchase through your check-in link or by texting Guest Experience at (937) 705-0100

• Super Early Check-In from 9:00 AM to 1:00 PM is available based on availability for a $40 fee. This can be requested by phone, text, or in person at the property.

Self Check-In / Check-Out Details

• Secure online check-in link is sent 48 hours before arrival.

• Government-issued ID, credit card, and $100 security deposit required.

• Room access is granted via QR code sent to your phone.

• Same-day bookings after 4 PM require immediate online check-in.

• To check out, scan the QR code on your door or text (937) 705-0100 with “Checking Out.”

Parking - $15 per night

• Guest parking is available at the Dayton Convention Center, located across the intersection of 5th and Jefferson Street.

• Purchase parking through your online check-in link.

• Once purchased, you’ll receive a QR code valid for in/out privileges during your stay.

• Printed QR code parking pass is available upon request.

• Public EV charging stations available on 4th Street between Main and Jefferson

• Unauthorized vehicles will be towed

2. Room & Guest Policies

Age Policy

• Guests must be at least 21 years old to reserve and check in.

Room Occupancy

• Deluxe Standard King & Single Queen: Up to 2 guests

• Deluxe King & Deluxe King Accessible: Up to 3 guests

• Deluxe Suite Ju Suite and Deluxe Double Queen: Up to 4 guests

• Children 12 and under stay free (within occupancy limits)

• Extra adults incur a nightly fee

• Violation of occupancy limits may result in additional charges or cancellation

Maximum Length of Stay

• Guests may not stay on the premises for more than 25 consecutive days

• Dayton Vitality Hotel does not offer long-term accommodations.

Pet Policy & Service Animals

• Dogs only: $20 per stay for up to 2 dogs (max 50 lbs)

• Undeclared pets incur a $250 cleaning fee

• Pets must be leashed/in carrier in public areas and never left unattended

• Pet-related damages may result in forfeiture of deposit and/or reservation cancellation

• Certified ADA service animals are welcome at no charge

Food Delivery

• Guests may use delivery services

• Drivers must be met in the lobby (not permitted on guest floors)

Package Deliveries

• Must be addressed to reservation holder and delivered during stay dates

• Unclaimed packages post-checkout will be returned to sender

• Hotel not responsible for lost or mishandled packages

3. Financial Policies Payment & Cancellation Policy

• Flexible Rate (Refundable):

First night charged at booking; remainder 24 hrs before check-in. Cancel/change up to 24 hrs before check-in.

• Direct Booking Offer (Non-Refundable – 15% Off):

Full charge within 24 hrs of booking. No changes/refunds.

• Last-Minute Bookings:

Non-refundable if booked within 24 hrs of check-in.

• No-Shows:

At 11 AM the day after arrival, reservations that are No-shows without prior communication are canceled without refund.

• Cancellation Requests:

Must be submitted in writing via email (info@daytonvitalityhotel.com) or text to (937) 705-0100.

Taxes & Fees

• Ohio Sales Tax: 7.5%

• Dayton Occupancy Tax: 9%

Security Deposit

• $100/stay hold collected at online check-in

• Released post-checkout (1–3 business days)

• Forfeiture may result from:

o Noise complaints

o Smoking violations

o Exceeding occupancy

o Property/linen damage

o Missing items

o Unauthorized filming

o Other hotel policy violations

4. Hotel Amenities & Services

Housekeeping

• Daily Refresh Upon Request: Room tidying, replenishing toiletries, emptying trash, bed made with existing linens, and towel replacement (if towels are left on the floor).

• Full Cleaning Upon Request (every third day): Full room service, bed linen change, bathroom deep-clean, dusting, and vacuuming.

• Requesting Housekeeping: Place the “Please Clean Up” sign on your door, or text the Guest Experience team at (937) 705-0100 with your room number and preferred time.

Breakfast

• Complimentary continental breakfast: 6:30 AM – 10:30 AM available on Level 1

Pool Rules

• Temporarily Closed for Maintenance

• Access is limited to registered hotel guests only

• Pool Hours (when open): 8:00 AM – 8:00 PM

• No outside food/glassware, no pets, no horseplay

• Children must be supervised Fitness Center

• Open 24/7 for registered guests

5. Property Rules & Conduct

Quiet Hours

• Quiet Hours are observed from 10:00 PM to 8:00 AM property-wide to ensure a restful environment for all guests.

Smoking Policy

• No smoking of any kind in rooms or indoor common areas

• Cigarette smoking allowed only in designated outdoor areas

• Violations result in $250 cleaning fee + deposit forfeiture

Gun-Free Property

• Dayton Vitality Hotel is a gun-free property

• Guests are not permitted to carry firearms anywhere on hotel premises, including guest rooms and public areas.

• Please note: Armed security personnel may be present on-site for the safety of guests and staff.

Photography

• Professional/commercial photography requires written approval

• Unauthorized photography is prohibited

Guest Responsibility

• Hotel is not responsible for lost/stolen items due to guest negligence

• Guests are responsible for any damages

• Guests must behave respectfully and follow all hotel policies

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