Room Access Made Simple
Key Delivery
After completing your online check-in, your digital room key will be sent at check-in time via SMS, Email, and WhatsApp. Click the link, select iPhone or Android, and save it to your Apple or Google Wallet.
Saving Your Key
Tap “Add to Wallet”
The key will display your room number and the active time of your key
Sharing Your Key Tap the Share icon in your Wallet Send via text or email to fellow guests
To Unlock Your Door
Open your QR code
Hold it 12 inches from the lights on the square black reader next to your door.
When it unlocks, push the door open
Have a question or need help? Tap the chat icon 💬 above for the fastest support.
You can also call or text us anytime at (213) 263-6310 —we’re here 24/7.
Room Access Made Simple
Key Delivery
After completing your online check-in, your digital room key will be sent at check-in time via SMS, Email, and WhatsApp. Click the link, select iPhone or Android, and save it to your Apple or Google Wallet.
Saving Your Key
Tap “Add to Wallet”
The key will display your room number and the active time of your key
Sharing Your Key Tap the Share icon in your Wallet Send via text or email to fellow guests
To Unlock Your Door
Open your QR code
Hold it 12 inches from the lights on the square black reader next to your door.
When it unlocks, push the door open
Have a question or need help? Tap the chat icon 💬 above for the fastest support.
You can also call or text us anytime at (213) 263-6310 —we’re here 24/7.
