Room Access Made Simple

Key Delivery

After completing your online check-in, your digital room key will be sent at check-in time via SMS, Email, and WhatsApp. Click the link, select iPhone or Android, and save it to your Apple or Google Wallet.

Saving Your Key

Tap “Add to Wallet”

The key will display your room number and the active time of your key

Sharing Your Key Tap the Share icon in your Wallet Send via text or email to fellow guests

To Unlock Your Door

Open your QR code

Hold it 12 inches from the lights on the square black reader next to your door.

When it unlocks, push the door open

Have a question or need help? Tap the chat icon 💬 above for the fastest support.

You can also call or text us anytime at (213) 263-6310 —we’re here 24/7.